Terms and Conditions

May 2023


The following terms apply to all offers, sales, and deliveries that are agreed upon between the customer and Nordturn Maskinfabrik ApS – subsequently referred to as Nordturn.


Offers are valid for 30 days from the date the offer is made, price adjustments on raw materials will be taken into account.


Prices are valid ex warehouse and are exclusive of delivery, VAT, other expenses, assembly, packaging etc., unless otherwise stated in the offer.


Delivery is ex warehouse unless otherwise agreed. A production margin of +/- 10% of the ordered quantity is reserved for the total delivered quantity. Delivery time is agreed individually.


Orders made in a collective production can be stored in stock at Nordturn. Word pieces are purchased in series by agreement.

No drawing changes can be made during the call-off period and the entire order must be called-off within 12 months.


Boxes are labeled with order number and quantity. Nordturn can in no way be held responsible for transport damage, see point 11.


Drawing material is delivered by the customer in a condition that enables a production. Nordturn can help with clean drawing of the material.


Without the consent of the other party, the said material may not be copied, reproduced, handed over to, or in any other way brought to a third party.


Cancellation of an order must be done before the production starts. If cancellation does happen after the start of production, the costumer will receive an invoice for the already produced goods + the setup.


Complaints in relation to errors and defects must be in writing and no later than 8 days after having received the goods.


Complaints in relation to defects that cannot be ascertained upon arrival, must be made in writing no later than 30 days from the date of the invoice, after which Nordturn’s responsibility for the goods sold ceases in all respects.


In the event of a complaint about a delivery where errors occur, Nordturn must always be contacted before any sort of sorting is initiated. Nordturn is entitled to help with any deficiencies, including making a new delivery within a reasonable time.

Nordturn has no responsibility for goods that the customer has attempted to change or repair, as well as goods that have been improperly stored, used, or processed.


Nordturn is not liable for operating losses, loss of profit, or other financial losses incurred by the customer or third parties because of defects.


If the customer finds that there is transport damage to the goods or a discrepancy between the quantity stated on the waybill and the physical amount received, it is the customer’s responsibility, at the time of receiving the goods, to seek compensation from the carrier.


Nordturn is not liable to the customer when the following circumstances occur after the conclusion of the agreement, which may prevent or postpone the fulfillment of the agreement:

War and mobilization, rebellion, and unrest, acts of terrorism, natural disasters, strikes and lockouts, scarcity of goods and lack of transport options, currency restrictions, import and export restrictions, extraordinary interventions by state or EU authorities, death, illness or resignation of key personnel, or other circumstances over which Nordturn is not directly in control. In these cases, Nordturn can postpone delivery until the obstacle has ended or alternatively cancel the agreement in whole or in part without compensation.


If Nordturn considers that delivery cannot be made at the agreed time, or becomes aware that a delay may be likely, the customer must be notified of this and informed of when delivery is expected to take place.


Should disagreements arise between the customer and Nordturn, which cannot be resolved through negotiations, these will be settled by the ordinary Danish courts.