Terms and Conditions
September 2023
GENERAL
The following terms apply to all offers, sales, and deliveries that are agreed upon between the customer and Nordturn Maskinfabrik ApS – subsequently referred to as Nordturn.
OFFERS
Offers are valid for 30 days from the date the offer is made, price adjustments on raw materials will be taken into account.
PRICES
Prices are valid ex warehouse and are exclusive of delivery, VAT, other expenses, assembly, packaging etc., unless otherwise stated in the offer.
DELIVERY
STOCK ORDERS
Orders made in a collective production can be stored in stock at Nordturn. Word pieces are purchased in series by agreement.
No drawing changes can be made during the call-off period and the entire order must be called-off within 12 months.
PACKAGING
Boxes are labeled with order number and quantity. Nordturn can in no way be held responsible for transport damage, see point 11.
DRAWING MATERIAL
CANCELLATION
Cancellation of an order must be done before the production starts. If cancellation does happen after the start of production, the costumer will receive an invoice for the already produced goods + the setup.
COMPLAINTS
FORCE MAJEURE
Nordturn is not liable to the customer when the following circumstances occur after the conclusion of the agreement, which may prevent or postpone the fulfillment of the agreement:
War and mobilization, rebellion, and unrest, acts of terrorism, natural disasters, strikes and lockouts, scarcity of goods and lack of transport options, currency restrictions, import and export restrictions, extraordinary interventions by state or EU authorities, death, illness or resignation of key personnel, or other circumstances over which Nordturn is not directly in control. In these cases, Nordturn can postpone delivery until the obstacle has ended or alternatively cancel the agreement in whole or in part without compensation.
DELAYS
If Nordturn considers that delivery cannot be made at the agreed time, or becomes aware that a delay may be likely, the customer must be notified of this and informed of when delivery is expected to take place.
DISPUTES
Should disagreements arise between the customer and Nordturn, which cannot be resolved through negotiations, these will be settled by the ordinary Danish courts.